Защита Хоста

Core Protection Strategies

Four essential areas every host should master for safe and successful hosting

Essential

Guest Screening Best Practices

Verify driver's license authenticity and validity period
Check guest ratings and reviews from previous rentals
Require minimum account age (30+ days recommended)
Ask for references for new users with no rental history
Trust your instincts - decline if something feels wrong

Critical

Documentation & Record Keeping

Photo documentation before and after each rental
Written rental agreements with terms clearly stated
Fuel level documentation with timestamps
Mileage records for insurance and maintenance tracking
Keep digital copies of all insurance and registration docs

Important

Vehicle Preparation & Maintenance

Regular maintenance schedule to prevent breakdowns
Pre-rental vehicle inspection checklist
Remove all personal items and valuables
Keep spare key secured, never leave in vehicle
Install GPS tracking device (legal and disclosed)

Mandatory

Insurance & Legal Protection

Maintain comprehensive insurance covering rental periods
Verify guest coverage or require additional insurance
Understand your policy exclusions and limitations
Keep emergency contact information readily available
Know when to involve authorities vs. insurance companies

Risk Mitigation Framework

Common hosting risks and how to prevent and respond to them

Vehicle Damage

Prevention Strategies

Thorough pre-rental inspection with photos
Set clear expectations about vehicle condition
Require security deposit for high-value vehicles
Consider limiting rentals to experienced drivers

Response Actions

Document damage immediately with photos/video
Contact insurance company within 24 hours
File police report if damage is significant
Notify AvtoKK safety team for guidance

Theft or Non-Return

Prevention Strategies

Verify guest identity with multiple documents
Meet guests in person for key exchange
Use GPS tracking (with proper disclosure)
Set clear return times with penalties for delays

Response Actions

Contact guest immediately if overdue
Call police if vehicle not returned within grace period
Notify insurance company of potential theft
Work with AvtoKK support for resolution

Fraudulent Bookings

Prevention Strategies

Verify payment methods and billing addresses
Be cautious of last-minute bookings with no history
Require phone verification for new accounts
Use platform messaging rather than external communication

Response Actions

Report suspicious activity to AvtoKK immediately
Do not proceed with questionable bookings
Document all evidence of fraudulent behavior
Cooperate with platform investigation

⚠️ RED FLAGS: When to Decline a Booking

Warning signs that indicate potential problems with guests

Guest refuses to provide proper identification

Payment method doesn't match guest's name

Requests to meet in unusual or remote locations

Pressures for immediate rental without proper verification

Poor communication or evasive answers to basic questions

No previous rental history and urgency to rent expensive vehicle

Requests modifications to standard rental terms

Asks to extend rental period without returning for inspection

Remember:

It's always better to decline a suspicious booking than to risk your vehicle and safety. Trust your instincts and don't hesitate to contact AvtoKK support if you're unsure.

Emergency Response Procedures

Step-by-step actions for common emergency situations

Vehicle Accident During Rental

1

Ensure guest calls emergency services (102 police, 103 ambulance)

2

Contact your insurance company immediately

3

Notify AvtoKK safety team: +998 55 500 64 00

4

Document everything and collect police report

5

Do not authorize repairs without insurance approval

Vehicle Not Returned On Time

1

Contact guest via phone and platform messaging

2

Allow 2-hour grace period for minor delays

3

If no response after 6 hours, consider police contact

4

Report to insurance if theft is suspected

5

Document all communication attempts

Guest Behavior Concerns

1

Trust your instincts and prioritize safety

2

Cancel rental if guest appears impaired

3

Contact authorities if threatened or unsafe

4

Report concerning behavior to AvtoKK platform

5

Document incidents for future reference

Legal Framework & Platform Protection

Your Responsibilities

• Maintain valid insurance and registration
• Verify guest credentials and requirements
• Follow proper documentation procedures
• Report incidents and safety concerns promptly

Platform Support

• 24/7 emergency support and guidance
• Guest verification and screening tools
• Safety resources and best practices
• Incident resolution assistance

Host Protection Disclaimer: AvtoKK provides tools, resources, and support to help hosts protect their vehicles and businesses. However, hosts maintain full responsibility for their vehicles, insurance coverage, and rental decisions. These guidelines are recommendations based on best practices and do not constitute legal advice or guarantee protection against all risks.